Choice of Media

You are a sales manager in the process of hiring a new salesperson. Several candidates have applied.

What are the top seven criteria you would use in making your decision about which candidate to hire? An example of a criterion may be "self-confidence". Do not list generic attributes that would apply to any job; make sure your criteria are specifically applicable to salesperson performance. Hence, for example, "reliability" which is a general criterion applicable to any job should be avoided. Also make sure your criteria are stated as concretely as possible; for instance, “writing ability” is better than “communication ability”, since the latter is much wider and includes other types of communication ability, such as "speaking ability."

For each criterion identified above, you (the hiring sales manager) need information from each applicant to be able to evaluate that person relative to that criterion. State what information you need based on which the evaluation would be made. For example, if you listed "self-confidence" as a criterion, what type of information would you require from each candidate to be able to determine the level of their self-confidence? If you selected "intelligence" as a criterion, then "score on an IQ test" would be an example of the type of information required to assess each candidate's level of intelligence.

For each information item identified above, select the communication medium (from the list below) through which you want that information sent to you.

• Telephone
• E-mail
• Text Messaging
• Fax
• Regular (snail) mail
• Video-conferencing
• Web site (posting/downloading)
• Face-to-Face meeting (no communication medium)

Organize your work in the following format: